I just opened the home internet and I understand there may be hard inquiry because of the new services. But I found there are two hard inquiry happened to my credit score from Fido within 2 days, which made my credit score dropped a lot. That duplicated inquiry is absolutely unnecessary, and usually because of the creditor accidentally inquiring twice..I'd like to get that duplicated inquiry removed. I contacted the representative online but when it transfered to the "credit department", nobody replied.
And I will update how Fido handle this man-made error. If anybody is going to create a new service, please pay attention.