Duplicated credit inquiry

Duplicated credit inquiry

Duplicated credit inquiry

caro16
I'm a Participant Level 1

Duplicated credit inquiry

I just opened the home internet and I understand there may be hard inquiry because of the new services. But I found there are two hard inquiry happened to my credit score from Fido within 2 days, which made my credit score dropped a lot. That duplicated inquiry is absolutely unnecessary, and usually because of the creditor accidentally inquiring twice..I'd like to get that duplicated inquiry removed. I contacted the representative online but when it transfered to the "credit department", nobody replied.

 

And I will update how Fido handle this man-made error. If anybody is going to create a new service, please pay attention.

1 REPLY 1
FidoStephane
Moderator

Hey there @caro16 , 

 

We'll send you a PM so we can look at this together.

 

Chat soon!