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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 92297 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 30575 Views
  • 16 replies
  • 3 likes

received an old router from fido

Hi, i just got my router today and I noticed that the router seems to be used. there are some scratches and the housing/case of the router seemed to be opened and was not put back properly. is this normal??

kensh21 by I'm a Participant Level 2
  • 478 Views
  • 2 replies
  • 0 likes

So called fast internet

Hello,Tonight I had three different conversations with three different tech agents from Fido. I tried to explain that my recent purchase, 150 mpbs download speed internet, doesn't work well. I have black modem. And it doesn't delivery more than 80 mb...

MihribanMK by I'm a Participant Level 1
  • 851 Views
  • 4 replies
  • 0 likes

Resolved! Modem Installation Help

Hello,Does anyone know how to connect the modem to the setup shown in the three pictures below? I'm not sure where to connect to coaxial. There are 3 black cables feeding into a splitter with 1 white cable at the other side. I plugged that cable into...

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CoffeeCup by I'm a Participant Level 1
  • 872 Views
  • 1 replies
  • 0 likes