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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 103285 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 33387 Views
  • 16 replies
  • 3 likes

Stuck move order

My move order has been stuck for days now, and was promised a follow up call today which never came. I tried to contact live chat and is on hold for over an hour so gave up.  Can someone please contact me to get this resolved... worst is when I am to...

ST172 by I'm a Participant Level 2
  • 893 Views
  • 5 replies
  • 0 likes

No installation during covid?

Has anyone been able to access professional installation during covid? I just moved into a new house and signed up for the self installation service. However, when I received the modem and looked around the house, I found that there aren't any coaxia...

Tyffle by I'm a Participant Level 2
  • 1021 Views
  • 5 replies
  • 0 likes