$150 Amazon Gift Card

[jairamp07]

Hello, 

I set up home internet back in august with the promotion for the $150 amazon gift card and i still have not recieved any emails or instructions on how to obtain the gift card.

[Sakip]

Hello,  I set up home internet with the promotion for the $150 matercard gift card and 1 still have not recieved any emails or instructions on how to obtain the gift card.

I have checked all the folders and it's been more than 6 weeks .

Could someone help me resolve this ?

 Thanks 

[FidoJulien]

Hey @Sakip

I'll send you a PM so we can take a look.

Talk to you soon! 

[Kaveri]

Hi, Did anyone here received gift card??

Even a PM that Fido employees keep saying here. I'll PM you PM you?

Did anyone receive PM?

I joined in August 2020 and stil waiting for gift card and PM. Received neither of them.

Thanks Fido for wonderful fake offer.

[vhaddadi]

Hi,

I got email to register for Fido Mastercard prepaid and did register for it. Can you please guid me how to use the card? should I expect to get phical card?

[FidoFaiza]

Hi @vhaddadi, 

Welcome to Community. 

I moved your post to this thread as it deals with the same topic. 

You can choose between a physical or an electronic gift card at the time of the registration. Physical gift cards arrive 3-4 weeks after registration, while electronic cards arrive 1-2 weeks after registration.

I hope this answers.

[Atay0307]

I also signed up last September and still haven't received anything. I spoke with someone through chat about it three weeks ago and still nothing. I checked for all the emails listed above in both my inbox and junk mail. I'd appreciate someone getting into contact with me. I know a lot of people are complaining to the CRTC about this.

[FidoLony]

Hey @Atay0307,

We can definitely review this together!

We'll be sending you a PM shortly to continue.

[rmdharan]

Same as other people, not yet recieved the gift card. Been a new customer around 4 months now. 

[FidoAllan]

Hey @rmdharan! We'll send you a PM to have a closer look. 

[TheresaC]

Hello, I activated a new home internet subscription at the beginning of December 2020 and was informed I would be receving a $150 gift card (I believe it was a Black Friday promo). I haven't received further details on this and wanted to check on the status.

Thanks!

Theresa

[FidoKenny]

Hey @TheresaC and welcome to the Community.

I moved your post here since it's about the same topic.

Make sure to follow the instructions from our solution here.
 

[TheresaC]

Thanks Kenny. It's been 6 weeks and I haven't received a registration email from fido@prepaiddigitalsolutions.com, fido@e.helloworldmail.com or fido@e.helloworldemail.com. Please let me know how I should proceed.

Thank you!

Theresa

[FidoNick]

Hey @TheresaC! 

We're going to check things out, I'm sending you a PM so we can review things.

See you there  

[Rin1]

I registered 2 months ago and i heard nothing about the gift card either.

[FidoValerie]

Hey @Rin 

Your post has been moved here because the solution has been posted above. 

Please follow those steps, and don't hesitate to let us know if you need further assistance!

[junhaS]

During Amazon gift card promotion on September 2020, I sign up for 150 fido internet and didn't received. 

I phone them probably 10 times after and didn't answer. One time they managed to get answered and saying that they will send thru email.. that was month ago already. 

Where can I get help on this? 

[FidoKenny]

Hello @junhaS

I moved your post to this thread since you are talking about the same topic.

You can check the instructions to follow on the solution we posted here.

[manasdhal]

I'd my internet with the offer on 24th Sep 2020. I still don't have the gift card. 

[FidoLony]

Hey @manasdhal, 

We can surely help you redeem your promotional gift card! 

We'll be sending you a PM here so we can continue further.

Talk to you soon! 

[jsmall1771]

Have been expecting my amazon card for nearly 4 months now. I have never received any emails from the addresses above and the Contact Us page is not helpful. 

Please reach out to resolve this issue. 

[jsmall1771]

UPDATE: After posting on this thread and communicating with FIDO staff, i just recieved my gift card code and redeemed it on my amazon account. Thanks for the help!