I got a text from Fido on the 24th of May, and it showed that my payment was declined. I immediately connected with customer service online and they told me the automatic credit card payment didn't go through. They suggested I solve the problem as so...
Thanks again. This was also my earliest proposal to Fido, to clearly state in the contract that no matter the reason, the customer will be fined 50 dollars for not paying the fee on time. People also call it Responsibility.
Dear Cawtau, thank you again for your reply. When it comes to policy, I strongly suggest Fido compare its policies with those of other competitors. If Fido truly cares about customers, why does Fido need to be the most ruthless service provider in th...
Dear Cawtau, thanks for your reply. I think the root of the problem is Fido's policy. The customer service department also responded to me based on the relevant policy. If the policy doesn't change, do you think it makes sense for me to contact them?...
