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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 433445 Views
  • 562 replies
  • 10 likes

Unforeseen International Calling Charges

Dear Fido Customer Support,I hope this message reaches the right department to address my concern. I am writing to express my dissatisfaction and confusion regarding unexpected long-distance calling charges I incurred after switching from Lucky Mobil...

Carelessness of customer care specialist

I recently reached out to customer care live agent to suggest some plans that were more affordable than my current one. The specialist told me about a $34/month with 10gb data plan which sounded good so I agreed to change my plan. However when I rece...

m2z34 by • I'm a participant level 1
  • 396 Views
  • 2 replies
  • 0 likes
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