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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 508646 Views
  • 573 replies
  • 10 likes

Appreciation for Excellent Customer Service for Vivek

I am writing this feedback for Vivek. I am delighted with the prompt and effective assistance you provided in addressing my concerns. Your professionalism, patience, and dedication to ensuring customer satisfaction were truly commendable. It is rare ...

Mehr2 by • I'm a participant level 1
  • 1014 Views
  • 1 replies
  • 4 likes

terrible Costomer Service

when told that I have a disability and was going to look for a better service the person cancelled my account this is my right a a person and to tell me I do not have a disability was your wrong move I have filed a human rights complaint and bwill be...

disabled by • I'm a participant level 1
  • 615 Views
  • 1 replies
  • 0 likes

Bad customer service

I been with fido for more than 20 years 3 lines on my account until last week that i call customer service to fix an issue with one of my plans that i upgrade for my son on dec the customer service rep was no help saying theres nothing that i can do ...

Monofal1973 by • I'm a contributor level 1
  • 538 Views
  • 1 replies
  • 0 likes
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