Hello,Is anyone able to assist me with my billing charges that are different from what the chat specialist mentioned? I got my bill to my surprise higher than expected & when trying to chat with online specialist or phone representative nobody seems ...
Hello Fido Team,Where do I send my written complaint? I already spoke to customer service and managment online but I want to escalate my issue further. Thank you, Gurprit
Still no resolution and contacted via ASK JACK (chat) and *611 for updates and nobody is able to provide a clear answer. I am also told that the chat are accessible by back end so if that is the case why cannot Fido review to see what the agent was o...
Hey! I called *611 and afte 2hours + discussion, a case was openend. Its going to take 5-7 business day.In all of that, the back end office has no access to chat. Thank you, Gurprit
