Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Thread for reporting SMS spam
Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...
Fido roam charges even though we already returned to Canada
Heya everyone..I'm looking for some clarity around roam charges. My daughter left Vancouver BC on July 25th at 7am via Greyhound she arrived in Seattle US around 11:30am, she stayed the night and returned via Greyhound at 11:05pm on the 26th. She was...
told plan change details are above pay grade?
I wanted to change my plan online and asking why I couldn't change it for the current date somehow got me to the office of the president where they told me explaining things was above their paygrade. I never did get an answer but after being tossed a...
Resolved! FIDO 2024 spend for one cellular phone line
Hi All,I need to review, if its normal cell phone bill ….for unemployed home maker spouse, or do we have cheaper options with other carriers in Ontario. Thanks Looking for FIDO to review the current plan details, including monthly charges, data limi...
Discrepancy between billing and chat
Hello,Is anyone able to assist me with my billing charges that are different from what the chat specialist mentioned? I got my bill to my surprise higher than expected & when trying to chat with online specialist or phone representative nobody seems ...
50 for account charge- It is unacceptable!
I got a text from Fido on the 24th of May, and it showed that my payment was declined. I immediately connected with customer service online and they told me the automatic credit card payment didn't go through. They suggested I solve the problem as so...
