Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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MVP
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Re: Thread for reporting SMS spam

Hello Ngcheck,

 

  Thanks again for the spam text info. I have forwarded it to the appropiate people at Fido...

 

  In light of the fact you unwittingly provided your personal information to them, have you taken the appropriate measures? At the very least you should change your passwords and cancel your credit card...

 

  You should also consider forwarding the text message to the Canadian Anti-Fraud Centre. Fowarding the information to Fido will help prevent others from receiving the same texts. Since you provided personal information, the Anti-Fraud centre may be able to provide the link to authorities to possibly track the scammers.

 

  You should also consider the advice here. It may seem like a hassle, but any preventative measures taken now are definitely better than trying to sort out stolen identities after the fact.

 

  I'm sorry you have been deceived by those texts. As FidoRayna noted above, there is no need to feel stupid. It happens to the best of us. That's why it's so lucrative for the scammers. 

 

  What's done is done. Now you just need to protect yourself.

 

Hope this helps Smiley

 

Cheers

 

 

*Edited title to match thread title



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I'm a Participant Level 3 ngcheck
I'm a Participant Level 3

Re: Thread for reporting SMS spam

Thank you very much for your kind respond, I placed a fraud alert in my credit file at transunion and equifax, that's only thing I can do to prevent if anything happen. I will forwarding this scam web site to canadian anti fraud centre, hope they were able to do something.  Best regards, Titania

 

 

*Edited title to match thread title

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I'm a Participant Level 1 cadorna
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Scam

Firefox_Screenshot_2016-09-07T21-43-36.221Z.png

 

*Edited title 

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MVP
MVP

Re: Thread for reporting SMS spam

Hello Cadorna,

 

  Welcome to the community!

 

  Thanks for the head's up!

 

Cheers



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MVP
MVP

Re: Thread for reporting SMS spam

Hello,

 

  Here's another one from a fellow community member here.

 

Cheers



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Moderator (inactive) FidoRanya
Moderator (inactive)

Re: Thread for reporting SMS spam

Thanks for the heads up @Cawtau  Smiley .

 

I moved it to this thread! 



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I'm a Participant Level 1 bridgkick
I'm a Participant Level 1

RE: Thread for reporting SMS spam

I've received a scam message via SMS trying to phish for username/passwords. 

I received this on two separate lines.

DON'T FOLLOW THE LINK. THIS IS A SCAM.

--- 

From 604-363-9583

---

From: Fido mobile - As part of our security measures, our system has detected unsusual charges to a billing Fido online account. Please sign in and validate the required fieleds: http://www.fidoclients.com

---

 

 

*** Edited for tags and labels ***

 

 

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Former Moderator FidoJessica
Former Moderator

RE: Thread for reporting SMS spam

Hey @bridgkick

 

Thanks for the heads up! You're right we should not click on it! I also suggest you report these types of incidents to the Canadian Anti-Fraud Centre right here :

 

http://www.antifraudcentre-centreantifraude.ca/reportincident-signalerincident/index-eng.htm

 

Thanks!

 

 



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MVP
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RE: Thread for reporting SMS spam

Hello Bridgkick,

 

  Welcome to the community!

 

  Thanks for the head's up!

 

Cheers



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MVP
MVP

Re: Thread for reporting SMS spam

Hello,

 

  Another one from a community member here.

 

Cheers



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MVP
MVP

Re: Thread for reporting SMS spam

Hello,

 

  ...and another

Screenshot_2016-09-18-15-17-11.png

 

Cheers



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I'm Qualified Level 1
I'm Qualified Level 1

Re: Thread for reporting SMS spam

Hi Folks,

 

My daughter received an sms on her Fido Phone sent from 204 area code (masked number of course) asking her to re-enter her login credentials because her account was locked.  As such with any inexperienced teenager, she tried several times....LOL.

 

In the SMS has an embdded link, when u click on it, u are brought to a webpage that has the look n feel of the current fido.ca site.  If you look closely at the URL, you will notice that it is not the standard www.fido.ca but some variation like wwv.fido.ca 

 

Pass the word out to your friends and family.

 

Cheers,

SilentB.

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Community Specialist
Community Specialist

Re: Thread for reporting SMS spam

Thanks for sharing @silentbuddha

 

 



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I'm Helpful Level 1
I'm Helpful Level 1

Re: Thread for reporting SMS spam

I have been receiving at least two (2) spam Messages a day for a long time now and am getting really frustrated with it!  When I ask at my local Fido offices all they can suggest is to block the caller.  I now have 44 blocked numbers.  

The folks at Apple suggested going on a National Do Not Call list, but that hasn't changed anything for me.

Kindly instruct me as to 'How to Report' here for Fido (i.e. what links/clks.etc.to use) for when I get the next one. 

Thanks

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Former Moderator FidoJessica
Former Moderator

Re: Thread for reporting SMS spam

Hey @wickie!

 

How are you? I can imagine how much of a hassle this can be for you! I would most definitely  refer you to please click here for more info  

 

On our end we're doing the best we can to make this stop.

 

 

 



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