Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello Latergator,
Welcome to the community!
Sorry to hear of your cellular reception issues and your situation. However, the nature of cellular service is that it is dependent on being able to receive adequate signal from the cellular towers....
Hello Samarthrakheja,
Welcome to the community!
Sorry to hear you feel you were mis-informed with regards to calling to the US. You should note that this is the community forum and not intended as a venue for customer services. We would not k...
Hello Amirali63,
Welcome to the community!
Firstly, could you please clarify whether you wish to have your services cancelled or cancel a previous request to have your services cancelled?
You should note that this is the community forum ...
Hello Minal123,
Welcome to the community!
Unfortunately, I don't believe you will be able to reactivate your services for just one day. As far as I am aware, after you cancel your temporary suspension, you won't be able to suspend your servic...