Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Hello Sohamjit,
Welcome to the community!
Yes, that does indeed sound like SPAM! Thanks for flagging it! As mentioned in the solution, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
I understand you have also provided the phone number. However, it is unlikely the owner of the phone number is sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).
Hope this helps 😀
Cheers
Hello KayG17,
Welcome to the community!
Thank you for sharing that message and attempting to forward it to 7726.
@KayG17 wrote:
.... "To:" I enter 7726, no option to send, and it brings up contacts that have 7726 in their phone number, which are not related to FIDO.....
I have a similar issue with my Samsung device. I have found that if I press the '+' button to add another contact (and then don't actually add another one), it will provide the option to send the message to 7726. Perhaps, it might work similarily with iPhones.
Another potential issue in reporting the messages is that the system is not able to accept MMS. I have noticed that most, if not all, of my recent SPAM messages are now MMS. I have found that if the subject heading is removed from the forwarded message, it will often convert the message back to SMS and will be able to receivable by the system.
Hope this helps 😀
Cheers
@Cawtau Hi I have received the attached scam and i have already forwarded to 7726. They are seeking a 100$ deposit through various financial institutions options.
regards
rinku
Hello Rinkubaloda,
Welcome to the community!
Thanks for the information and also flagging it!
Cheers
Hello Tdot65,
Welcome to the community!
Yes, that does indeed sound like SPAM! Thanks for flagging it! As mentioned in the solution, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
Hope this helps 😀
Cheers
Hey @phayze! We're really sorry to read about what happened. You may also forward the content of the SMS to 7726 (SPAM) to have it investigated and blocked from Fido network. If Fido was to credit you, you would see it directly on your account, we would never be asking for your banking information through SMS.
@Cawtau I have received a spam message from 16473304406
FlDO MSG*
Clients, we appreciate your help. For server maintenance on the 8th of july, each of our customers gets $50 CAD.
See:
http://4pou.short.gy/FlDO-50INDEMN
*Charges may apply.
Hello Fariha_reza,
Welcome to the community!
Thanks for the information! You're right, that messages is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. As mentioned in the solution, you can help by forwarding these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps 😀
Cheers
