- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
April 2016
Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
March
Hello,
I haven't posted my SCAM / SPAM messages in a while, but this one had me take pause for a moment before I forwarded it to the reporting centre (7726):
I didn't attempt to access the link, but on the surface, they are using a .ca domain which is new to me. Having that domain shown almost fooled me. Be careful! However, all of the other indicators I have mentioned in other posts appear to still hold true.
In attempting to forward the message to 7726, I needed to remove the image as well as the subject header from the forwarded message. It was successfully received by the system.
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
I hold my finger on the message and then press more, click on the new message icon and press 7726 and send it, that's how I do it
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Hello Mhemchand,
Welcome to the community!
Thank you for continuing to flag these SPAM messages! Unfortunately, I don't think the system is able to accept MMS messages. I have noticed that most, if not all, of my recent SPAM messages are now MMS. I have found that if the subject heading is removed from the forwarded message, it will often convert the message back to SMS and will be able to receivable by the system. With your message, the inclusion of the Canada Post logo would also make the message MMS. Deleting the image from the forwarded message should revert the message back to SMS.
That would also be the reason the screenshot you attempted to sent also did not work.
Hope this helps 😀
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
February
This information is helpful & should be sent to every FIDO mobile customer, or perhaps every mobile customer in Canada.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Thanks for the insight, Cawtau. Will keep that in mind next time. Am constantly getting all kinds of messages as well as calls from all over the country/ world. Gone are the days when a call or a message was something that one looked forward to. Nowadays most of these calls and messages are so annoying! 😀
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Hello @Cawtau
I want to report a spam like message that I received by sms on my phone🤨 Regarding the content of this message I want to specify that my Fido bill in December 2023 was very high full of errors and I have contacted Fido customer service on this matter. Saying this, I was wondering Whoever the Spam message author is, How do they know about my Fido bill was High?
Spam message content here:
"In 2023, you were charged an unusually high amount, and Fido will be refunding you $78.50 through an email money transfer for the upcoming year. Kindly visit annualcompensation-byfido.com if you wish to claim it."
Txs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Fido would never eTransfer monies for any reason, in this case, your bill overrage. Delete and report. I just received a similar text re: eTransfer for a "Jan 4th service disruption". # was 19026300223
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Hello Pipi2,
Welcome to the community!
Thank you for the informing us about that message. Have you been able to forward it to 7726 (SPAM) as well (see solution below)?
I understand it might be concerning that it appears the scammers/spammers seem to be aware of your high bill. However, I don't think they have any actual knowledge of any customers' bill. I have received similar messages (as have many others) without any change in our usual billing.
I believe they are playing on general customer sentiment. Almost anyone you ask will complain about the high cost of services. People are willing to believe they were charged too much for services and may be more likely to fall for their SCAM.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain
Hope this helps 😀
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
 
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
 
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
How can I verify if a text message is actually coming from the source identified? I received this spammy text message from the following phone number. 1(833)267-8831 and the message reads "Snapchat: You have friends on Snapchat! Add them: https://snapchat.com/t/39ywfWpgviJ3 To unsubscribe: w.snapchat.com/bXr4ukFF I have this app and have not consented to such communication and do not see a means of managing for them in my preference settings. Snapchat will not give me a definitive answer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
I also received a phone call from "Rogers" wanting to thank me for being a loyal customer in the past week.
Unfortunately, I fell this scam back in the spring.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
 
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Hey @Moz! Thank you very much for bringing that to our attention. You may also forward the content of the SMS to 7726 (SPAM) to have it investigated and blocked from Fido network.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
- Has anyone else received this is it legit?? Or a scam??
(Fido Solutions)
Hey there! Wishing you a happy new year! As a token of our appreciation for your IoyaIty, we're delighted to offer you a $50 (CAD) gift. Immerse yourself in the festive spirit with love and fun. Claim your gift here: https://fido-promocenter.info
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Hey @JRnCo!
This message is not from us.
As a general rule, we will never send you a suspicious link to click on that requires you to complete a financial transaction, or provide your banking info.
You can report it to Fido by sending it to 7726 (SPAM).
This way, the message will be audited then blocked from the Fido network. This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send to 7726. Be careful not to click on the link in the text by mistake.
You can read this thread for more information on spam SMS.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
January
Hello JRnCo,
Welcome to the community!
That message is most definitely a SCAM and/or SPAM. Thanks for flagging it! As mentioned in the solution below, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter (see here). Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
I understand forwarding those messages does not include phone number. However, it is unlikely the owner of the phone number is sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain
Hope this helps 😀
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
December 2023
Got a phising email from someone claining fido. this is the number
+1 (647) 248-2718
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
December 2023