Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Hello Mhemchand,
Welcome to the community!
Thank you for continuing to flag these SPAM messages! Unfortunately, I don't think the system is able to accept MMS messages. I have noticed that most, if not all, of my recent SPAM messages are now MMS. I have found that if the subject heading is removed from the forwarded message, it will often convert the message back to SMS and will be able to receivable by the system. With your message, the inclusion of the Canada Post logo would also make the message MMS. Deleting the image from the forwarded message should revert the message back to SMS.
That would also be the reason the screenshot you attempted to sent also did not work.
Hope this helps 😀
Cheers
Hello Pipi2,
Welcome to the community!
Thank you for the informing us about that message. Have you been able to forward it to 7726 (SPAM) as well (see solution below)?
I understand it might be concerning that it appears the scammers/spammers seem to be aware of your high bill. However, I don't think they have any actual knowledge of any customers' bill. I have received similar messages (as have many others) without any change in our usual billing.
I believe they are playing on general customer sentiment. Almost anyone you ask will complain about the high cost of services. People are willing to believe they were charged too much for services and may be more likely to fall for their SCAM.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain
Hope this helps 😀
Cheers
Hey @JRnCo!
This message is not from us.
As a general rule, we will never send you a suspicious link to click on that requires you to complete a financial transaction, or provide your banking info.
You can report it to Fido by sending it to 7726 (SPAM).
This way, the message will be audited then blocked from the Fido network. This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send to 7726. Be careful not to click on the link in the text by mistake.
You can read this thread for more information on spam SMS.
Hello JRnCo,
Welcome to the community!
That message is most definitely a SCAM and/or SPAM. Thanks for flagging it! As mentioned in the solution below, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter (see here). Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
I understand forwarding those messages does not include phone number. However, it is unlikely the owner of the phone number is sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain
Hope this helps 😀
Cheers
Hello Sohamjit,
Welcome to the community!
Yes, that does indeed sound like SPAM! Thanks for flagging it! As mentioned in the solution, you can also forward these messages to 7726 (SPAM). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
I understand you have also provided the phone number. However, it is unlikely the owner of the phone number is sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).
Hope this helps 😀
Cheers
