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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


571 REPLIES 571

Hey @RaggTim ,

 

I moved your post to this thread as it will answer your question!

 

It's not legit , take a look at the other posts to get more info on how to detect these spam messages Smiley



RaggTim
I'm a participant level 2
I'm a participant level 2

Thank you! I looked for this kind of thread but I only found old ones, that's why I created a new post. It's better here, indeed Happy I'll have a look.

It's always a pleasure @RaggTim



Hello StGenis,

 

  Welcome to the community!

 

 Thanks for the information! Those messages are most definitely not legitimate. You are correct, those types of messages usually phish for information. You can also report these types of texts by forwarding them to 7726 (SPAM) (see here).

 

Cheers


Hello @StGenis,

 

Welcome to the community!

 

That message is definitely spam. You can report these types of texts by forwarding them to 7726 (SPAM) see here.



Vind
I'm a participant level 1
I'm a participant level 1

I  and my husband received this morning a text from Fido Mobility 1-514-431-4870,  with a link to provide banking info for an overpayment of $64.59.  I would believe this is a scam?

Hello @Vind,

 

Welcome to the community!

 

That is definitely a spam text, you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button.

 

There is also a thread for reporting these types a spam text here.



Hey @Vind

 

Just letting you know that I moved your post to this thread since it's about the same thing! Smiley



raminsh
I'm a participant level 2
I'm a participant level 2

I got this spam this morning:

 

You received an E-transfer!Click to collect your funds(258,00$):http://bit.do/refund1921

 

Number is +14389219487

vaibhavpandey
I'm a participant level 1
I'm a participant level 1

From: +1 (905) 904-0709

 

 

INTERAC e-TRANSFER FIDO sent you a refund due to a billing error on your account. We apologize for any inconvenience.

Deposit: http://fido.ca-invoice2.com

Fido Communications

 

 

Thanks for sharing @vaibhavpandey!

 

That's definitely not one of ours, please forward it to the number 7726 (SPAM) to have it audited by our team Smiley


You can read more on that here.

 

Thanks!



langeler-ml
I'm a participant level 1
I'm a participant level 1

Text from +1-403-360-7725

 

"After a billing error Fido Solutions sent you a refund. Please allow 24h until funds become available. Deposit funds immediately: ..." link to etransfer.ga.

 

I'm assuming this is **, since my bill just loaded today and it looks normal, and I haven't been notified of any changes to my account?

 

Thanks.

 

Sam

Hey langeler-ml!

 

I moved your post here since we already have a thread for reporting these kind of messages. 

 

You can find the answers you're looking for here. Smiley



Biggy204
I'm a contributor level 2
I'm a contributor level 2

"INTERAC e-TRANSFER FIDO sent you a refund due to a billing error on your account. We apologize for any inconvenience.

Deposit: http://fido.ca.communications-sms.com

Fido Communications"

Is what i recieved just a few mins ago fromthis number "+1 (905) 904-2061" I'm pretty sure it's a fraudulent text message especially with that weird web address.

Just informing people, incase anyone else here gets that text message or something simular.

Hey Biggy204! 

 

Thanks for letting us know!

 

Just a heads up that we moved your post to our existing thread for reporting these kind of messages. Smiley

 



Hello @Biggy204,

 

That is definitely a spam text, you can forward it to Fido so they can try to stop these types of spam. 

 

All you need to do is forward the spam SMS to 7726 (SPAM). You can do this by pressing and holding on the body of the text and then press the forward button. You will not be charge any fees for doing this. 



fdboucher
I'm a participant level 1
I'm a participant level 1

Just received a phishing text message:

Je viens tout juste de recevoir un texto de phishing sur mon téléphone cellulaire:

 

"Message de la part de Fido: votre compte en ligne a été bloqué pour des raisons de sécurité. Connectez vous à partir du lien suivant : reactivationservices.com"

Salut Fdboucher,

 

  Bienvenue dans la communauté!

 

  Merci pour l'information!

 

 À bientôt!

 

Chocobi
I'm a contributor level 1
I'm a contributor level 1

IMG_0608[1].PNG

here is nother one.

Thanks for flagging it, @Chocobi.

 



FidoStephen
Community Manager (Retired)
Community Manager (Retired)

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!