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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 496226 Views
  • 571 replies
  • 10 likes

Totally Thrilled with Tech Support

I was having major issuse with my iPhone running extremely slow, not connecting to my Google Calendar, apps telling me I had no network connection and taking forever loading websites and such.  I called Tech Support and was lucky enough to spend abou...

loubradley by • I'm a participant level 1
  • 467 Views
  • 0 replies
  • 2 likes

Is the $50 returned payment penalty pure greed?

Does it really cost Fido anywhere close to $50 to handle a payment that got declined? Or is this just taking advantage of people not reading the fine-print Seems like a PR nightmare waiting to happen. It's only a matter of time before enough people s...

fidopom44 by • I'm a participant level 1
  • 571 Views
  • 1 replies
  • 1 likes

Why does Fido hate providing customer support?

I haven't been on the Fido network in a little bit longer than a year and support has gone from not great to absent. Can't call in, only maybe get a call back. Can't use live chat because you aren't even given a queue number anymore, just asked to wa...

call back,

Today is the 4th day I am expecting for a call back . But still no one has phoned me back. What is going on?? I have been waiting since last week. Can someone please tell me what is going on. It is so frustrating already. 

Flrnz by • I'm a participant level 2
  • 1314 Views
  • 5 replies
  • 0 likes

New Rainbow logo

Just noticed the rainbow logo.  I do not support this woke agenda.  I will be cancelling all three of my lines as soon as I find an alternate non woke provider.

TerraNova55 by • I'm a participant level 1
  • 2640 Views
  • 6 replies
  • 6 likes
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