Xtra history tab not working

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I'm a Participant Level 1 ralphm149
I'm a Participant Level 1

Xtra history tab not working

The History tab under Fido Xtra is not loading. It just keeps showing the loading screen. But never loads. It was embarrassing that this happened in line waiting for a second cup coffee. This happened only on my account. When I logged in using my friend's account it worked. 

Accepted Solution

Re: Xtra history tab not working

Hey everyone!


App version 4.0.1 has been released and includes the fix for the Fido XTRA history tab now showing previously redeemed offers after moving to app 4.0. 


Please update your apps so you can go get those perks!

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I'm a Participant Level 1 wesleyfan
I'm a Participant Level 1

Re: Xtra history tab not working

I had the same issue....

Craving for the pizza deal...We really should make screenshots instead....

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I'm a Participant Level 1 YellowExtra
I'm a Participant Level 1

Re: Xtra history tab not working

This is still an ongoing issue for me.  In your next update please spell XTRA properly....that might help a little EXTRA. 

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MVP
MVP

Re: Xtra history tab not working

Hello Wesleyfan and YellowExtra,

 

  Welcome to the community!

 

  What version of the app do you have? My phone updated the app to version 4.0.1.1 (1225) a couple of days ago and it seems to have resoved the issue (at least for me). Are you still having the same issue with the updated app?

 

Hope this helps 😀

 

Cheers

 



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Solution

Re: Xtra history tab not working

Hey everyone!


App version 4.0.1 has been released and includes the fix for the Fido XTRA history tab now showing previously redeemed offers after moving to app 4.0. 


Please update your apps so you can go get those perks!



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Message 19 of 22
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I'm a Participant Level 2 Jahhh
I'm a Participant Level 2

Re: Xtra history tab not working

Please fixed the problems- still not working 

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Message 20 of 22
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Moderator
Moderator

Re: Xtra history tab not working

Hey @Jahhh,

 

That's definitely odd! Can you please confirm if you've updated the app to the latest version? 

 

 



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I'm a Participant Level 2 Jahhh
I'm a Participant Level 2

Re: Xtra history tab not working

I see the other comments And I found the way to fixed the problems - now I ok with the app 

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