Apps - Page 19

Hour of free data being used but I never started the session!

For some reason my free hour gets randomly triggered without me doing it. It wastes all my hours. I randomly get texts that an hour was used.

Resolved! Missing Fido Xtra from my account app

fido xtra perks disappeared from my number on the my account app I have three numbers associated with the account just one of the number do not show Fido Xtra perks, it's very odd please someone update on the issue

Resolved! Fido extra 5 hours of data not available

I can usually find the option for extra 5 hours of data in the app, but recently with the update of the app, i am not able to find it. How can i fix this?

Screenshot_20190917-094317_My Account.jpg

Resolved! Fido app now requires complete login to open

I assume that the Fido app was updated? It's so inconvenient to have to enter my username and password every time I want to open the app. I have uninstalled a couple of times and no improvement. This is happening with both phones. Please fix this! So...

Fido IOS app. "Sorry, we've hit a snag..."

Looks like I am also being plauged by the Fido app "snag bug". I am a new customer to Fido coming over from Rogers, activated my account 2 days ago. I open the app and I get to the "Get Access Now" screen where I am asked to enter my Fido Mobile numb...