OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
High data usage in My Account App
Hi there. I have twice had the My Account App use massive amounts of data? 1.21 GB in September And now 2.79 GB tonight?Anyone have any solutions?Thanks
Fido Face ID does not work on my Fido Mobile App on my iPhone XR
Fido Face ID does not work on my Fido Mobile App on my iPhone XR. All other Apps install Face ID instantly on my iPhone XR. Fido's DOES NOT !! It notifies me that Face ID has successfully been installed but it doesn't work and it has not been added i...
Resolved! 5 hours data is not working
I am not able to use 5 hours data. It says I need to connect to fido network.
Cannot register my account, where to find the postal code?
Hello, I am trying to switch my account to a primary account. However, I can not register as it says the information doesn't match. The account number and birthday are for sure correct. However, I am not sure what postal code I should enter. Where c...
Hour of free data being used but I never started the session!
For some reason my free hour gets randomly triggered without me doing it. It wastes all my hours. I randomly get texts that an hour was used.