My phone (samsung galaxy s8) keeps sending me the message saying that I've used up my 60 minutes of free data when I didn't even activate it in the first place. My app wasn't even open and I was connected to WiFi. It always eats up all my sessions and I cant seem to figure out why. Has anyone else had this happen to them and know how to fix it?
Solved! Go to Solution.
Hi @JillianVP your phone may be shaking while you move or while it's in your purse :robotfrustrated:.
There is a way to activate deactivate shake mode you would just have to reactivate it when ever you want to use a session:smileyhappy:
Go to my account click at the bottom more... choose your profile & settings
Step 2 slide the shake option to off