OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Can't select an account while trying to sign in on Fido mobile My account.
Hello,Whenever I try to sign in on Fido My account, I put in the info necessary and then, there's the "Select an account" box that pops up in the middle of the screen, but there aren't any accounts shown below for me to select and I don't really kno...
Resolved! Fido Xtra Perks Email Broken Link
Whenever I get the weekly Xtra Perks email, the link to "View in the App" opens to a broken link and the message I always receive is "Page not Found".
Resolved! Can't log in - Safari on iOS
I'm a Fido customer for just over a week now, home internet only. I tried the iOS app initially, but I bailed on it when I discovered it didn't cover home internet (view usage). So I stuck to browser access. This was working last week on my iPhone...
Fido XTRA Contest - does anyone actually win, or is it just a scam?
Hello, How come every time I enter one of Fido XTRA's "Contests" I never ever win anything, I never come even close, despite avid draw entering on my behalf? But what I do get, what I do notice, is every time I enter a draw/contest via my Fido app, I...
When will rainbow go away?
Why I see my Fido app as rainbow dog house icon?? is this forever now? Do we all belongs to rainbow sign? If not why don't we have a choice?