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No more free data sessions?

dre3
I'm a Participant Level 2
I'm a Participant Level 2

Has the free data sessions been cancelled ?

3 REPLIES 3

XiaoC-ca
I'm a Participant Level 1
I'm a Participant Level 1

I reinstalled the My Account App and it backs to normal now

FidoSaira
Moderator
Moderator

Hey @dre3

 

Data Bytes are still offered on our Pulse plans! We haven't made any changes to that yet. 

 

Did you make any changes to your price plan recently?

 

Can you also check if you have the latest version of the Fido My Account application? Android (version 4.2 and later) or iOS (iOS8.2 and later) device are eligible for 5 Extra Hours of Data per cycle ( 1 session of an hour per 24 hours).

 



dre3
I'm a Participant Level 2
I'm a Participant Level 2

I had uninstall and reinstall the app for it to come back.

It disappeared after the latest update from fido

Thank you .