I got an offer on Fido extra for an additional 5GB/month free but when I click on it it just takes me to the fido.ca website. It says you can find the offer if you click the "my special offers" banner but it isn't there, it just shows me new plan offers.
Why can't I get this offer?
Hi there, I got this offer sent and have looked at all of the possibilities from the thread and can't find how to get the offer that was sent. Are there any new news items on this? Thanks!
Hi, I read through the entire thread and I'm having the same problem as the recent posts above.
My exclusive offers only show a new plan and after clicking around on the desktop site and app, I couldn't locate the offer.
I also got a text from Fido to get 5GB of Free Data. But when I clicked on the link I couldn't find it anywhere. Does anyone know where it is. Or how to get the 5GB of Free Data????
Hey @ONE-OF-THREE! Philippe here. Welcome to the community.
I'll be happy to help you with our data offer! Have you tried checking the Overview tab in My Account on Fido.ca (see below)?
Let us know if you see it there!
You would need to access the ''My Special Offers'' on your account to see the specific offer. If you still do not see it, please reach out to us through these channels and we'd be happy to assist you.
Hey @Bassem68! Philippe here. I hope you're doing well.
I've moved your post to this thread, as it's about the same subject.
Can you confirm if you've checked the special offers through our website (see above picture)? If you have, can you try again and let us know please
Hey @FidoPhilippe , Thanks for the reply.
After an hour of my yesterday's post here, I received an SMS with the right link for this offer! before that, I guarantie you, I spent an hour searching for this offer but it was not there!
The 5 GB has been added to my account! I'm not sure if this 5 GB will be added monthly as they said in the offer!
Thanks you 🙏
The offer for extrafree 5 gb at no extra cost appeared in my fido app. But when taken to my account does not see any pop up or options for it under special offers.
How to avail of this.