Data bytes not working

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I'm a Participant Level 1 Rkareer
I'm a Participant Level 1

Data bytes not working

I just got my plan with Fido yesterday I’m attempting to use the data bytes wifi is turned off on my iPhone X it’s updated to the newest IOS and the Fido app is updated to the newest version how can I get this to work? 

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Re: Data bytes not working

Hey @Rkareer

 

There's a new version of the Fido App that was released this morning (v3.7.2) that should help with this.  Have you updated your app yet?

 

Keep us posted!

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Re: Data bytes not working

Hey @Rkareer

 

There's a new version of the Fido App that was released this morning (v3.7.2) that should help with this.  Have you updated your app yet?

 

Keep us posted!



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Re: Data bytes not working

Welcome to the Community @Rkareer

 

Just doing a quick follow up. Have you had the chance to update your mobile app and use a Data Bytes session successfully?

 

Let us know so we can better assist you Smiley



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