Fido app

Fido app

Fido app

Headboy
I'm a Participant Level 2

Fido app

When i attempt to log on with my Fido app on Android pixel 3a phone (updated to Android 10) it has lost my log in info, asks for number and password, and attempts to send code. Fails. I uninstalled app, rebooted, and downloaded new. Twice. At 38 mb each on my data plan. You are wasting my time.  I've no interest in navigating your "support" pages. I want reimbursement for the data I've burned, and 1 hour of my time 

1 REPLY 1
FidoPhilippe
Moderator

Hey Headboy! Philippe here. Thanks for contributing your first posts. Smiley

 

I removed you other post, as it was a duplicate of this one. We'll use this one as your official post.

 

I'll need to ask you a few questions to help you with the app.

 

1. Can you test it again by trying to login please. Let us know if it works now.

 

2. Do you login with your email address?

 

Thanks!