Help
usernamechanged
I'm a contributor level 1
I'm a contributor level 1
Member since December 2019
March 2021

Your stats

  • 12 Posts
  • 0 Solutions
  • 0 Likes given
  • 4 Likes received

User Activity

Fido internet cancellation gone totally wrong...

December 2020
I contacted support to cancel internet late Nov. Cancellation set for early Dec. It was cancelled but then I received a bill for a ONE DAY charge and modem rental fee for ENTIRE MONTH, even though it was canceled on my billing end date and modem alre...

promo rebate rate decrease when promo period is not even over??

November 2020
My internet promo is not over, yet the monthly rebate shown on the bill -$37.5 changed to -$30. Why??? Monthly rate and everything else remains the same just the monthly promo rebate decreased for no reason. There was no warning, prior notice whatsoe...

packet loss, strange firmware version

September 2020
Experiencing packet loss up to 30% in online games. Logged into Hitron CGN3U modem, noticed the firmware is 4.5.8.38T2?? This firmware version is from like 2018?!? yet only recently pushed out, an even older version 4.5.8.37T12 was on the modem in Ap...

The $100 gift card promised during Black Friday promo...

January 2020
During the Black Friday internet promo there was a $100 gift card promo for signups between Nov 28 to Dec 3. I signed up on Dec 2nd. I was also told by rep on the phone I will get a $100 gift card if I stay for at least a month. The gift card website...

I really don't wanna pay for the days I didn't even use Fido internet

December 2019
I signed up on Dec 2nd. Did not receive modem till Dec 4th. Did not plug in the modem till Dec 6th as my Rogers internet ended on the 6th. Yet I was charged from Dec 2nd for 5 days during which the modem was not even plugged in. Sure it's only a few ...
Copyright © 2024 Khoros, LLC