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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188508 Views
  • 63 replies
  • 22 likes

Resolved! Activation fees

HI, I ported my number 3 months back online on fido.ca and was told the activation fees will be waived in 1-2 billing cycle. It has been 3 months since i activate my line and have not received back the credit for activation fees. 

neha3 by • I'm a participant level 2
  • 2119 Views
  • 5 replies
  • 0 likes

A Happy Customer :)

I recently moved my cell phone provider from Fido to Rodgers, I did this only because I needed a more affordable plan for use in the US, The transition between providers was not smooth. After visiting 2 Rogers locations (a total of three times over 3...

HappyGal by • I'm a participant level 1
  • 266 Views
  • 1 replies
  • 2 likes

Can't upgrade my phone.

Its been 5 days I been trying to upgrade my phone, still no luck I tried using the app,browser in PC and calling support. But they still could figure out why. I'm at Zero($0.00) balance yet can't upgrade. First agent I was able to talk to said it's a...

MisT by • I'm a participant level 1
  • 484 Views
  • 2 replies
  • 0 likes

Resolved! Activate sim card

I just got my upgraded phone in the mail yesterday with my sim card and I'm having trouble activating the sim card that came for it I am currrently not near a fido store

gunrong by • I'm a participant level 1
  • 2751 Views
  • 3 replies
  • 0 likes

5G Access

So Telus now has given Koodo access to 5G. That means Virgin, Koodo, Public and Freedom all have 5G access. This is a bit pathetic, Fido. This coming from a customer that has been with you for 17 years.

trek604 by • I'm a participant level 1
  • 624 Views
  • 2 replies
  • 2 likes
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