sim card

sim card

sim card

SOLVED
ngcheck
I'm a Contributor Level 1

sim card

I was unable to change my existing sim card to my iphone, size doesn't fit. I am using pay as you go prepaid voucher have a balance expiring at the end of te year, I like to keep the same phone number, can my issue can be fix?

 

***edited to add label***

Accepted Solution

Re: sim card

Solved by MVP MVP

Hello @ngcheck,

 

Sure the issue can be fixed, all you need to do is purchase a new SIM card that fits your phone and have it activated under your account and your number and balance will be transferred to the new SIM.

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KAPABLE-K
MVP

Hello @ngcheck,

 

Sure the issue can be fixed, all you need to do is purchase a new SIM card that fits your phone and have it activated under your account and your number and balance will be transferred to the new SIM.



ngcheck
I'm a Contributor Level 1

Than you very much for your quick response, is that means I have to go to one of your fido store and the representative can help me for the transfer?

 

 

That's right @ngcheck Smiley