September 2017
I was unable to change my existing sim card to my iphone, size doesn't fit. I am using pay as you go prepaid voucher have a balance expiring at the end of te year, I like to keep the same phone number, can my issue can be fix?
***edited to add label***
Solved! Go to Solution.
September 2017
Hello @ngcheck,
Sure the issue can be fixed, all you need to do is purchase a new SIM card that fits your phone and have it activated under your account and your number and balance will be transferred to the new SIM.
September 2017
Than you very much for your quick response, is that means I have to go to one of your fido store and the representative can help me for the transfer?
September 2017
That's right @ngcheck