OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! What is Fido WiFi?
iPhone 12 Pro. Fido is my cellular provider, but Bell supplies my Internet, Television and Home Landline. For the last few months, I am running out of Data and having to buy extra. Normally, I am at home on Bell Wifi most of the time. When I wake up ...
Bad service from Fido with Device offer
Hi There, I placed an order with Fido with 40$ per month mobile plan and $0 per month for Pixel 7a device for 24 months contract.I then realized I didn't input the apartment number on the order properly and called customer care to check if they can u...
New Device Order - in store pickup cancelled without any communication
Hi, I made an order for s23 ultra for in-store pickup. In the confirmation email I was advised to wait for "ready for pickup" email.After waiting for 3 days for the email, I contacted support through chat and was told that store had cancelled the ord...
Resolved! Need information on what happens to my iPhone device
Hello,I purchased an iPhone with contract with Fido sim from best buy. Before returning to India I paid full amount shown on the account to be paid. I thought I paid the full price but since past 2 months I have been getting Fido bill. Now I am unabl...
Resolved! How to unlock my device
I have a lgg5 i went to unlock it and i was told i needed a code from fido that it is now free to unlock
