OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Fido tethering: connected but no internet
I have a data plan (10gb) and account in good standing. I had Moto X Play and tethering worked great. I got a new phone (unlocked LG phoenix 3 2017) and now when I create hotspot, a device can connect to it but there is no internet. I have alread...
Discount
Hi, Im working at walmart, and get my phone 6 months ago, and applied for walamart phone discoount, but until now fido didn't give me any discount for what i heard its 30% discount for walmart employee, 6 months waiting is unacceptable. Will apprecia...
False offers
There was great offer on iPhone 13 for black Friday (143$ down payment and 9 $ monthly contract) when I tried to book it, the completion of check out was never happening, then when it worked it was showing the full price without any adjustment!I trie...
No notice on phone upgrade
I upgraded my phone during the black Friday offers. After completing the transaction, I got a Thank you for you order email and another with the CC payment confirmation. However, there is no sign from the phone on my account, no tracking number and t...
Monthly Total - $20/mo Price Drop Iphone 13 Black Friday Deal
Hey there, I'm wondering what my new bill total will be as I'm confused by my account change confirmation email that I just received. I signed up for the Black Friday Iphone deal that intially said $30/mo and 0 down in the advertising space and a ban...
