OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! MMS not working for several days
Since Thursday October 19, texts to groups are not sending. I miss some texts others in the group are sending, and they are missing every text I send. I understand that there has been an issue with MMS this week. My question is, when will this issue ...
Wifi Calling stops working randomly
Hi there,We have been having issues for the past 24h+ where the wifi-calling, on our FIDO bought devices, has been going off and on randomly. The service has been working for 2.5 years + without any issues, and suddenly started acting up yesterday. ...
About to receive the new pixel 8
what does PIXEL GWP INSERT COLLATERAL mean ??received an email as mentioned below.. Hi,Get ready, your order is coming soon!We’ve shipped your FIDO ACTIVATION GUIDE - NEW ACTIVATION, FIDOTRISIM, PIXEL GWP INSERT COLLATERAL and PIXEL 8 HAZEL on Octob...
Shipping delays
Get your story straight. I order an iPhone from your website, as I was interested in a new model, and was finally convinced by the quick shipping outlines in the product page: “GET IT IN 1-2 DAYS”, since it was clearly in stock. I pay everything, ...
iphone 15 pro back order since Sept 15, 2023
I ordered an iphone 15 pro on Sept 15 and it's still back ordered with no shipping information until now. Fido should be upfront to their customers on the status of their phones.
