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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 155330 Views
  • 50 replies
  • 22 likes

Resolved! Brightstar useless, frustrating, TOTAL SCAM

I have been a Fido customer for more than 12 years. Have had insurance coverage at 12$ per month for more than 3 years. Never used it til now. Had to call more than 3 times, with 48 business hours in between for them to okay the repair.... Sent it to...

Jjmiranda by I'm a Participant Level 1
  • 733 Views
  • 3 replies
  • 0 likes

Resolved! Does iPad come with pencil

When adding an iPad to your plan does it come with the pencil? Apple care? Wifi and cellular or just wifi? Is it literally just the iPad? 

Kayladrianna by I'm a Participant Level 2
  • 576 Views
  • 2 replies
  • 0 likes

Resolved! So disappoint and frustrated with Fido...

Long story short...My wife's phone is dying...so I suggested her to switch from Rogers to Fido and get a new phone.  She wants to have a S21 Ultra.  So I went to a Fido store.  They don't have S21 Ultra in store, and they can't find one from another ...

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Benedict2573 by I'm a Participant Level 2
  • 625 Views
  • 2 replies
  • 0 likes

No 4G Data: (

Hi there! I hope that you are all having a nice day! Today my data suddenly showed 3G instead of 4G. I've contacted live chats & telephone support several times and a coupe of restarts had been done, which did not solve the issue. I did everything I ...

ArebesqueX by I'm a Participant Level 1
  • 367 Views
  • 1 replies
  • 0 likes

Resolved! Samsung Galaxy Watch

Hello i recently bought a samsung galaxy smart watch with LTE capability. When will i be able to hook it up through FIDO. I am a long term customer and am eagerly awaiting the date. Can someone please let me know what exactly is going on with smart w...

jugmarker by I'm a Participant Level 2
  • 5119 Views
  • 4 replies
  • 0 likes