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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 139520 Views
  • 46 replies
  • 21 likes

Resolved! No order confirmation

I'm wondering how long it takes to get a shipping confirmation for my new device. I ordered the device 3 days ago and have received the confirmation of order and I'm seeing my new plan in My Account but I have not yet received a shipping confirmation...

ausama by I'm a Participant Level 2
  • 379 Views
  • 1 replies
  • 0 likes

Update on Backorder for IPhone 12 Pro Max

Hi there! Just wanted a bit more transparency on what the status was on the backorders of newly ordered iPhones. Calling in and using the chat is near impossible unless you have a copious amount of time to be on hold. I see older posts with the same ...

Risami by I'm a Participant Level 2
  • 837 Views
  • 4 replies
  • 1 likes

Resolved! Wi-Fi Calling - OnePlus 6T

Hello! I was hoping to find out how I can set up Wi-Fi calling on my OnePlus 6T. I can't find anything directly online and it's not listed as a Fido phone, but I wanted to find out if it's possible to do as I lose signal frequently in my building. Th...

anthonyteles by I'm a Participant Level 1
  • 442 Views
  • 1 replies
  • 0 likes