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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207118 Views
  • 63 replies
  • 22 likes

Fido chat rep. messed up my order

I made the phone order on Nov 21 and received the SIM card to port on Nov 23, but the person processing the order messed things up and I can't port my existing number. Now they asked me to re-order. What's gonna happen to my existing/previous order? ...

teefido by • I'm a participant level 1
  • 436 Views
  • 1 replies
  • 0 likes

Poor service

Fido is the worst network I have ever used in my life. I will not encourage newcomers in Canada to subscribe to this useless providers. they make customers suffer at the expense of their staff's negligence and inexperiences.I have regretted using Fid...

Richardkay30 by • I'm a participant level 3
  • 1550 Views
  • 4 replies
  • 1 likes

Accessing bills past 18 months

Hello, I am a fido mobile customer, I would like to know how I could access my bills from the past 36 months. Online I see a limitation of only having access to the past 18 months.  Thanks. 

Eyez1 by • I'm a participant level 1
  • 613 Views
  • 1 replies
  • 0 likes

Resolved! Canceled fido account

I got my phone and fido sim in 2022 and then my husband take that may be he send that to his family back in india . Even sim was with him i was not using any thing bit it was on my name and account. Then due to mess in our realtion ship we never come...

Jot4 by • I'm a participant level 1
  • 1174 Views
  • 1 replies
  • 0 likes
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