Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Issue Connecting to the Fido Network Operator

I switched over to Fido this morning after hearing about their Black Friday deal for the $29.00/month plan. I received the SIM card and was told that the plan would start working on my phone after around 30 mins. I want to add that I have an unlocked...

My cell phone stopped working

My cell phone that I've activated yesterday stopped working and i can't get support neither on chat or on the phoneSaying: We’re really sorry we can’t assist you, something went wrong. Let’s go get you a Live Chat agent.Waiting in queue on the phone ...

Possible Fraud Number (1-888-708-9231)

Hey, searched up fido on google and clicked on the suggested call number which was 1-800-708-9231; all I did was navigate to the billing section and entered my account number to authenticate (as opposed to phone number). It prompted for a pin and tha...