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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209691 Views
  • 63 replies
  • 22 likes

Resolved! Phone delivery delay - 2 weeks

Ordered a new phone on Nov 22nd, been more than 2 weeks and haven't even receieved a confirmation email to pick up. Any update will be appreciated

hoosik by • I'm a participant level 1
  • 936 Views
  • 1 replies
  • 0 likes

Fido Breaking Legal Contract

Nov 23, 2023 I called Fido to change plan to get a phone. That was day before black Friday. I had tons of offers, one including from Rogers for better Data, unlimited in case of Rogers, and most other offers were over 100GB up to 200GB.  Anyways I ha...

Pheonix by • I'm a participant level 3
  • 878 Views
  • 2 replies
  • 0 likes

Certified pre-own phone is broken

Hello My google 7 pixel pro phone over-heated. I put it down and closed the screen, next morning the phone was burning hot and will not open. I am still under guarantee, wondering how to proceed to get this fixed or changed? Thank you, 

Resolved! Upgrading from iPhone XR to iPhone 15

I just bought an iPhone 15 from Apple and am attempting to set it up myself on an existing FIDO plan. However, some questions arose and I thought I would post them here in case anyone has some helpful suggestions/advice/comments.Question 1: Should I ...

Piewacket by • I'm a participant level 2
  • 1784 Views
  • 2 replies
  • 0 likes

Voice Mail

Recently I'm having trouble activating voice mail. Asks for my phone number then says it's invalid. Can't even get in the queue for either chat or customer service. Any ideas?

phyllisd by • I'm a participant level 1
  • 928 Views
  • 2 replies
  • 0 likes
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