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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 216100 Views
  • 65 replies
  • 22 likes

iPhone on 3G during calls

Hi, I am a new Fido customer. I noticed today that when making calls my phone switches to 3G. As soon as I hang up it then switches back to LTE. I am using an iPhone 12 but have never had this before on my old network. Any suggestions? Thanks

gmun by I'm a participant level 2
  • 3678 Views
  • 7 replies
  • 0 likes

5G VoLTE Phone - 3G Shutdown

Hello all, I am getting a alert when calling any number that "This call is being placed using 3G network which will be retired on July 31st. Also, received email that "Starting May‌ 4,‌ 2025, there will be a $3 monthly charge for devices that use our...

Screenshot_2025-04-08-12-05-39-19_426a5588c5110cd01d5af17e47adb223.jpg Screenshot_2025-04-08-12-05-34-75_426a5588c5110cd01d5af17e47adb223.jpg Screenshot_2025-04-08-12-05-28-62_426a5588c5110cd01d5af17e47adb223.jpg

$20 Money Grab by hiding self serve option

So we wanted a different plan that costs less. No option in "self serve" for this  to select and accept it but if you call in and have someone else do that for you it is $20. Last contract with these guys. Thats why we need more choices and not the o...

Konomoose by I'm a participant level 1
  • 88 Views
  • 0 replies
  • 0 likes

Resolved! Question on Fido promotion

Hijust wanted to check the Fido promotion that is available in my Fido app, ie offering 100gb of data for $45 instead of $55. If I select this option, will I still get my numorous other promotions, which means my monthly amount of 26.5 will go furthe...

Fxrliu84 by I'm a participant level 1
  • 175 Views
  • 1 replies
  • 0 likes