OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Samsung G1650N aka Samsung Folder
Fido is phasing out 3G in July 2025. Will this phone be compatible with the 4G bands listed below with Rogers: 3G: WCDMA B1(2100), B2(1900), B5(850), B8(900) 3G CDMA: BC0(800) 3G TD-SCDMA B34(2010), B39(1880), 4G FDD: LTE B1(2100), B3(1800), B5(850),...
When does my plan revert after returning phone?
I requested to return phone and requested to exchange for another one. I was told on the support call that they will prepare a return label, then I just order the phone I want after my plan goes back to Bring your own device plan. I sent back the pho...
No order confirmation for a online phone order
I made the payment on Feb 22nd for a CPO iphone 16 Pro. I submitted the order and credit was deducted on my credit card but I received nothing like a confirmation email from Fido (already checked my spam and junk emails). I found several similar case...
International Plan
I will be in the US for most of the next 2 years and want to keep my number. I understand that Rogers has a plan that will accommodate that. Does Fido? Can't see it and can't contact customer service.
Resolved! Price drop
Got a new phone + plan . 2 weeks later the price of the device drpped.What can i do?
