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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 213755 Views
  • 63 replies
  • 22 likes

Samsung G1650N aka Samsung Folder

Fido is phasing out 3G in July 2025. Will this phone be compatible with the 4G bands listed below with Rogers: 3G: WCDMA B1(2100), B2(1900), B5(850), B8(900) 3G CDMA: BC0(800) 3G TD-SCDMA B34(2010), B39(1880), 4G FDD: LTE B1(2100), B3(1800), B5(850),...

rebeccavu22 by I'm a participant level 1
  • 318 Views
  • 1 replies
  • 0 likes

When does my plan revert after returning phone?

I requested to return phone and requested to exchange for another one. I was told on the support call that they will prepare a return label, then I just order the phone I want after my plan goes back to Bring your own device plan. I sent back the pho...

TheTravManN by I'm a participant level 1
  • 261 Views
  • 1 replies
  • 0 likes

No order confirmation for a online phone order

I made the payment on Feb 22nd for a CPO iphone 16 Pro. I submitted the order and credit was deducted on my credit card but I received nothing like a confirmation email from Fido (already checked my spam and junk emails). I found several similar case...

byu2025 by I'm a participant level 2
  • 399 Views
  • 4 replies
  • 0 likes

International Plan

I will be in the US for most of the next 2 years and want to keep my number. I understand that Rogers has a plan that will accommodate that. Does Fido? Can't see it and can't contact customer service.

abfamily by I'm a participant level 1
  • 216 Views
  • 1 replies
  • 0 likes

Resolved! Price drop

Got a new phone + plan . 2 weeks later the price of the device drpped.What can i do?

Rg72 by I'm a participant level 1
  • 275 Views
  • 1 replies
  • 0 likes