OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
iPhone on 3G during calls
Hi, I am a new Fido customer. I noticed today that when making calls my phone switches to 3G. As soon as I hang up it then switches back to LTE. I am using an iPhone 12 but have never had this before on my old network. Any suggestions? Thanks
5G VoLTE Phone - 3G Shutdown
Hello all, I am getting a alert when calling any number that "This call is being placed using 3G network which will be retired on July 31st. Also, received email that "Starting May‌ 4,‌ 2025, there will be a $3 monthly charge for devices that use our...
Change your phone's name display
How to change name display
$20 Money Grab by hiding self serve option
So we wanted a different plan that costs less. No option in "self serve" for this to select and accept it but if you call in and have someone else do that for you it is $20. Last contract with these guys. Thats why we need more choices and not the o...
Resolved! Question on Fido promotion
Hijust wanted to check the Fido promotion that is available in my Fido app, ie offering 100gb of data for $45 instead of $55. If I select this option, will I still get my numorous other promotions, which means my monthly amount of 26.5 will go furthe...
