Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188508 Views
  • 63 replies
  • 22 likes

Resolved! Questions about Certified Pre-Owned phones

I have been doing a lot of research and reading online testimonies about the Fido CPO program because the phone I want was not in stock anymore except as a CPO (iphone 12 128gb), so I have some questions.  I did read several statements from Fido agen...

Fawa88 by • I'm a participant level 3
  • 3811 Views
  • 4 replies
  • 1 likes

Sudden roaming issue in Cuba

Have been here since last Saturday (8/5) and all of a sudden today (8/11), have lost roaming connectivity. My girlfriend on Rogers also experiencing same issue. What's happening back there? Hope you'll reverse any applicable roaming charges... thanks...

BryanMin by • I'm a contributor level 2
  • 306 Views
  • 1 replies
  • 0 likes

Certified Pre-Owned (Like New)

Hello, Can you guys tell me what condition certified pre-own like new entails? I'm getting an iPhone 12 Pro Max (like-new) and was wondering what condition any of your "like new" phones were like. Was there any scratches? Battery life? Etc.  Thanks! 

Christiner5 by • I'm a participant level 1
  • 2683 Views
  • 5 replies
  • 0 likes

Resolved! Certified pre-owned device battery life

Hello, I have read this page (https://www.fido.ca/consumer/content/certified-pre-owned) which describes some of the inspection points of certified pre-owned devices, however I did not see any mention of the battery of the device being inspected. I wa...

lamusic4 by • I'm a participant level 1
  • 11669 Views
  • 10 replies
  • 2 likes
Copyright © 2024 Khoros, LLC