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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 191810 Views
  • 63 replies
  • 22 likes

Fido chat rep. messed up my order

I made the phone order on Nov 21 and received the SIM card to port on Nov 23, but the person processing the order messed things up and I can't port my existing number. Now they asked me to re-order. What's gonna happen to my existing/previous order? ...

teefido by I'm a participant level 1
  • 195 Views
  • 1 replies
  • 0 likes

Poor service

Fido is the worst network I have ever used in my life. I will not encourage newcomers in Canada to subscribe to this useless providers. they make customers suffer at the expense of their staff's negligence and inexperiences.I have regretted using Fid...

Richardkay30 by I'm a participant level 3
  • 783 Views
  • 4 replies
  • 1 likes

Accessing bills past 18 months

Hello, I am a fido mobile customer, I would like to know how I could access my bills from the past 36 months. Online I see a limitation of only having access to the past 18 months.  Thanks. 

Eyez1 by I'm a participant level 1
  • 281 Views
  • 1 replies
  • 0 likes