Hello folks!
After 12 to 13 years with Fido, I'm seriously thinking of switching to a different carrier when looking at the way they treat their clients. I have recently ordered a Samsung Z flip 6 blue and was supposed to receive it after few days.. However it's been almost two weeks now. To get the new phone i had to switch to a more expensive plan.. So now i'm paying a more expensive plan without the phone.
I talked to different fido customer service guys and they assured me that they have received new stocks and that mine should be shipped in the coming days.. A day later, i received an email saying my order was delayed for at least another 4 weeks or more.
i'm traveling in the coming days and can't wait another month without a phone, while paying for a more expansive phone.
Just saw that Bell has the same phone and will offer a cheaper price plan for a new customer. After 12 years with Fido, I'm paying same price as a new customer at BELL. Does-it make any sens?
I will wait 5 more days.. if still don't receive the phone, i will cut my account along with my family's.
