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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209188 Views
  • 63 replies
  • 22 likes

Can't activate voicemail

I am difficulty activating my voicemail. Each I follow the voice prompt after pressing "1" to enter my fido 10 digit phone number followed by #, I get the message it is an invalid entry. It is not invalid as it is my phone number and a correct entry....

JohnMosugu by • I'm a participant level 1
  • 710 Views
  • 1 replies
  • 0 likes

Added Phone Line

I recently added my partner to my line. I made the account under my name, I cancelled my old Fido account, and I made a new line with Fido under a new number, and now I have no access to that account number. How do I merge the two numbers under one a...

rashida2 by • I'm a participant level 1
  • 504 Views
  • 1 replies
  • 0 likes

Resolved! Return Label For Phone

Hello,I ordered a phone through fido.ca and would like to return it. After spending +2 hours on the phone with customer service on Saturday, I finally spoke to someone who said they can assist me with getting a return label. They said it will take 24...

abazangeya by • I'm a participant level 1
  • 845 Views
  • 1 replies
  • 0 likes

Bill Dispute - roaming

I am writing to formally dispute the roaming internet charges applied to my account on May 24th, amounting to $12 for a mere 600KB of data usage. I have taken meticulous care to ensure that roaming was disabled on my device on that date, making this ...

anikur93 by • I'm a participant level 2
  • 1251 Views
  • 3 replies
  • 0 likes
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