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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150375 Views
  • 50 replies
  • 22 likes

Fido definitely drains battery

Switched SIM card into another phone today because battery was draining so fast on the iPhone I had to charge it twice a day, even though I barely used the phone, and basically never as an actual phone. Dragged the whole usage down. Problem solved. I...

Dorothy1 by I'm a Participant Level 3
  • 2776 Views
  • 5 replies
  • 0 likes

Stolen phone in South America

I am currently travelling in South America and have had my iPhone 6 stolen from me in Peru.  I am planning to return to Canada in June, I am wondering if I will be able to get a replacement phone as I only purchased the phone at the end of February. ...

Dayn7 by I'm a Participant Level 1
  • 892 Views
  • 1 replies
  • 0 likes

Resolved! sim card

Hello, I am currently in Europe and I purchased a sim card in Spain for internet and other utilties but my cellphone (iphone SE) is blocked (fido didn't told me before I left the country) so I need to get in contact with them in order for them to unb...

Bethg101 by I'm a Participant Level 1
  • 1310 Views
  • 1 replies
  • 0 likes

Fraud

HI,It's been two weeks since I have been contacting the Fido Fraud Department regarding my fido account which has an amount of $921 to be paid and I don't know who is using my sim card because I don't have my sim card as I bought it 6 months ago and ...

Anmolkd by I'm a Participant Level 2
  • 1874 Views
  • 4 replies
  • 0 likes

Unlock Code

I canceled my account yesterday due I'm going back my country a while. I tried to activate my phone but I couldn't open I need pin number.    I have used my phone more than 3months but I do not know why it is still unlock.    The mobile company in Ko...

Unmi by I'm a Participant Level 1
  • 1280 Views
  • 1 replies
  • 0 likes