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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188383 Views
  • 63 replies
  • 22 likes

Resolved! LG G7 One - where are the monthly SMR updates?

I'm glad we got Android 10 rolled out when we did, but I'm more concerned about the monthly security patches.We're supposed to get monthly updates on this model. The last update received was the November SMR.   Can you please give a timeline or some ...

UDP/SIP blocked

I'm unable to use SIP over UDP on fido with my tablet device.  This has been going on for about 6 months.  More recently I've noticed that ALL UDP traffic is blocked on my fido device.  What gives?  Is this in the terms of service?  This seems like a...

ColtonE by • I'm a participant level 2
  • 2802 Views
  • 4 replies
  • 1 likes

Resolved! data on. download pictures not happening. Samsung galaxy prime.

My data is on. Samsung galaxy prime. I rarely receive downloads (usually pictures or videos) the first time i click on 'download' on the message. Can't find any 'automatically download messages' in the settings as suggested. I have restricted backgro...

kfe by • I'm a participant level 3
  • 4199 Views
  • 6 replies
  • 0 likes

Unlock my phone

just received my replacement device , but it’s locked can not use any other SIM card , how do I get it unlock, I have no access to phone can’t call customer service.! Please help.!!

Maulikk by • I'm a participant level 2
  • 1856 Views
  • 4 replies
  • 0 likes

Resolved! Applecare

If you upgrade to a new iPhone with a Fido plan, can you purchase Applecare+ directly through apple or are you forced to pay a monthly fee through Fido? It doesn't make a lot of sense to pay monthly, you'll end up paying a lot more.

trevconkey by • I'm a participant level 3
  • 2188 Views
  • 1 replies
  • 0 likes
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