OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Billing
I have been trying to keep my bill up to date. I made a payment on June 29/20 of $55.63 which included two months and .84 late payment. I usually receive an e-mail notification has that stopped? I usually pay by the 26th to the 28th of the month and ...
Billing
Once my phone is paid for after the 2 year period, will my monthly payment decrease by that amount?
Why is my data blocked
My data is blocked and I can't figure out how to unblock it
A8 Wi-Fi setup
Trying to register for wifi calling but I cannot seem to enter anything that is accepted on the Pod #/Fllor Number line. No matter what I put in I'm instructed to enter the reqired fields and it brings me back to that line.
SOMEONE CANCELLED MY PHONE SERVICE BUT IT WASN'T ME
My phone can't receive any calls or messages. It said no service. I went to a fido store and they told me that my phone was "ported out". I tried calling the customer service but it was already too late. I have to wait until tomorrow which is ridicul...
