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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 208286 Views
  • 63 replies
  • 22 likes

Resolved! Mediapad T5

Hello,I suppose to received an update for my tablet huawei June 24th but I am still on January security update. Is it normal?or there is something wrong with the tablet?Thanks.

juan1978 by • I'm a contributor level 1
  • 2100 Views
  • 2 replies
  • 0 likes

Resolved! Beware of Set Up Fee

Dear Friends, when I did an early upgrade in December 2019 at Wireless Wave store.. I was told by the rep that my 35 CAD will be refunded within 3 months.. it's been 6 months now and the money hasn't appeared yet.. I feel robbed and upset with the wa...

udhatya by • I'm a participant level 2
  • 2947 Views
  • 4 replies
  • 1 likes

Where are my phones?

I ordered two Samsung A71's from Fido two weeks ago and changed my data plans. My plans changed, but I never got an email confirmation for my two devices. I called last week about my phones and was on the call for an hour with the support specialist....

dhicks123 by • I'm a participant level 3
  • 4521 Views
  • 10 replies
  • 0 likes
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