OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Is it okay if I buy an unlocked phone (Samsung S20) and then use the sim of my current phone? I wouldn't be changing my plan but just changing my phone.
I recently purchased a phone fido online store. beside the confirmation email that order is placed I received no shipping information or even the order number. The email just says your order will take less than 5 businesss and its 4th day already. Bu...
Returned phone, compliant with conditions (like new, factory reset, all parts packed in same box), one day after receiving. Not easy, because when shipped no return label was provided, and it is hunt and peck to find that info online. Customer servi...
Not even been a year since I got a new S10 with fido + the added premium protection plan (for which I obviously pay every month) which they offer. Claims to have a "free" first screen replacement if damaged within the first year. Recently dropped my ...
I have an unlisted/blocked number. Fido apparently set it up so that all calls should show unknown in the recipients call display. I have had occassion to contact companies with call back systems and those systems somehow know my number. How can t...