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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207134 Views
  • 63 replies
  • 22 likes

Fido Note 20 esim support

Will Samsung and Fido enable esim for the New Note 20? Currently using a dual sim phone and refuse to go back to carrying two devices. Will this be ready at launch and does the current S20 line support esim on Fido? 

robotbatman by • I'm a participant level 2
  • 2342 Views
  • 1 replies
  • 0 likes

Brightstar Scam

Sent my brand new (two week old) Iphone for repair of a minor screen scratch and brightstar mailed me back a refurbished phone saying they do not have the parts to repair the screen. Called brightstar asked to speak to a supervisor and was put on hol...

Emebet by • I'm a participant level 1
  • 1060 Views
  • 1 replies
  • 0 likes

LG stylo 4+ how to setup mobile 5G data plan?

Hi there,I just changed my phone company to fido. I want to keep using my old phone LG stylo 4+. I installed new fido SIM card and phone line is working. But, I can't access internet. I think I have to change Network. Please help me change network se...

navy0419 by • I'm a participant level 1
  • 1333 Views
  • 1 replies
  • 0 likes

Resolved! 24 month Pulse Plan, Buying a Phone

I have an iPhone 7, I bought it via a pulse plan in October 2016. I paid a lump sum, and I think I paid $25 a month for 2 years to pay it off over 2 years. The plan finished in October 2018. Why didn't my bill reduce by $25 as I have paid the phone o...

AndrexT by • I'm a contributor level 1
  • 2674 Views
  • 4 replies
  • 1 likes

Change to existing plan causing problems...

I have been with Fido for approximately four years I just recently signed on with a new two-year contract.With this contract there were two new phones and a new line added.Today I received a phone call from Purlator. They expressed that they had an i...

Pjb1 by • I'm a contributor level 1
  • 1889 Views
  • 4 replies
  • 0 likes
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