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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 206094 Views
  • 63 replies
  • 22 likes

Account Closed due to Fraud (Not contacted)

I ordered a Fido Sim card online, giving all my details accurately a few days ago. I received my chip this morning and started using it (making calls and browsing). After two hours, I didn't have any service on my phone and my app said that my accoun...

Kureigu by I'm a participant level 2
  • 1608 Views
  • 3 replies
  • 0 likes

Resolved! I am out of job and out of the country

Please, I need help.I want to downgrade my plan or even stop it completely. I am on a fido payment plan of $45/month, and I pay a phone bill(paying for a new phone) of $60/month. I am out of the country and I wont need wireless service till end of th...

nelson2000 by I'm a participant level 2
  • 1571 Views
  • 2 replies
  • 0 likes

Upgrade pending

Hi, I have tried upgrading my device and it did say that it successful but it still shows the upgrade pending sign. Can please someone help me with this?

Phone Hacked

I have received over 20 calls from different people that have claimed I called them moments earlier about a scam. I am doing nothing of the sort and am scared about who has access to my phone number? I tried to access my voicemail, but my voicemail p...

gpsinghaujla by I'm a participant level 1
  • 1462 Views
  • 1 replies
  • 0 likes

iPhone SE stopped making calls, or connecting to data

I ordered a 2020 iPhone SE last month directly from Apple, swapped my sim in and off I went. The last couple of days, I noticed that my data isn't working, and I can't make calls anymore. I changed the apn settings from ltedata.apn to ltemobile.apn a...

galuple by I'm a participant level 2
  • 1012 Views
  • 1 replies
  • 0 likes