OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Promo on my account but i cant access it
Hi, i am trying to access my promo to add a new line. The promo is exclusive online on my account. A rebate for 24 months + 2 gb bonus for 24 months with a new activation. However from the morning i am trying to get the deal but unsuccessful since it...
BRIGHTSTAR/FIDO INSURANCE IS A SCAM! WORST THING YOU WILL EXPERIENCE!
I don't know what to say about fido's device protection plan from Brightstar beside sad and mad! I have an iPhone X with 2-year contracts with FIDO, and when I process this contract FIDO is strongly suggested with their Device Protection Plan. So I t...
Hacker upgraded and ordered iPhone
Hacker was able to gain access to my account and changed my contact preference. He ordered an iPhone by upgrading it. I did not realize until I recevied a huge bill from Fido with early upgrade fee charge. I contacted a customer service and after tel...
Unlock
Please unlock my old Fido iPhone. It's code is 013987002963240
Data not working immediately after updating plan
Hi, my phone was recently upgraded and my data plan modified. As soon as the change was made whenever my phone tries to access the internet over cellular any browser that I use returns the error to the effect of "cannot establish a secure connection"...
