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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 212578 Views
  • 63 replies
  • 22 likes

Resolved! iPhone 12 order shipping ?

Hello ! So I ordered and iPhone 12 pro the 1st day you could do pre order. I then got an email that yes, it would take 5 days for proses my order and ship. Now we are coming to week three and nothing . does anyone know when the iPhone 12s are suppose...

alexander1 by • I'm a participant level 3
  • 1500 Views
  • 1 replies
  • 0 likes

Fido Mobile service Discontinuation

I called and informed one of your customer care executive that I would be leaving Canada permanently and would like to discontinue my number. He created a ticket for it. #I1570330796. Roaming service was turned off at that very moment and I was suppo...

Resolved! Switch from Freedom to Fido

Hi, I used to be a Fido customer before I switched over to Freedom. I received an email from Fido offering a deal for 9GB for only $39 (plus taxes I assume), and this is cheaper than what I pay to Freedom...I am still on a contract with Freedom until...

Extra charge for wrong product

Hi, i just got a email about samsung tablet delivery but they estimate total bill for second line is 15$ I ordered pre owned tablet which give me 5$ credit on 10$ plan as per support person promised his name was Naznin who chat with me on11/01/2020 0...

Sukh91 by • I'm a participant level 2
  • 1180 Views
  • 1 replies
  • 1 likes
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