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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206395 Views
  • 63 replies
  • 22 likes

Duplicate messages sent. And cant be reached

Hello there, for the last 3 days or so my phone (Note 10+) has been acting up, its a 50/50 if it will send duplicate messages or not. On occassion it has sent 3 messages in a row. It only an issue when i send, i never receive duplicate messages. When...

linitus94 by • I'm a participant level 2
  • 1624 Views
  • 3 replies
  • 0 likes

Resolved! Reserving Fido number when traveling

Hi Team Fido, I am an international student in Canada and I came home to India for a few months. How can reserve my number and use it for WhatsApp but cancel all other services until I get back to Canada?  I am already in India, so please let me know...

Charitha by • I'm a participant level 1
  • 1592 Views
  • 1 replies
  • 0 likes

Resolved! Wifi calling does not work

I am now in China and I try to use the wifi calling. Though I got the Fido wifi signal on my iPhone, my friends in Canada failed to call me. One of them said the system said my number was unavailable, and the other one said the system made a more fre...

Agnes_F by • I'm a contributor level 1
  • 5664 Views
  • 9 replies
  • 0 likes

Resolved! Novatel LTE device clarification, please?

I was looking at the LTE hotspot option and in doing a little bit of research on the Novatel device, virtually all the information I came across from a web search referred to it as a *Wi-Fi* hotspot. I'm assuming by virtue of its  name on the Fido we...

linda99 by • I'm a contributor level 2
  • 2581 Views
  • 4 replies
  • 0 likes

Looking to upgrade my phone (Samsung Galaxy S10+)

Hello, I'm looking to upgrade my phone to a Samsung Galaxy S10+ but I would like to keep my current plan. I am currently using a LG V20 with a BYOB plan. My current plan is a BYOB 5GB plan and recently had 10GB added to it. (Thank you Fido!) I would ...

durpusmurpus by • I'm a participant level 2
  • 1380 Views
  • 2 replies
  • 0 likes
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