All the incoming call display "No caller ID(unknown)" on my iphone.

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

All the incoming call display "No caller ID(unknown)" on my iphone.

All my incoming call display "No caller ID"(unknown) on my iphone. Even the callers are actually on my contact list and they didn't set up "don't show number ". They have no problem when they call other people . I thought that was my Iphone7's problem. But found out it might be Fido's issue. I contacted with Fido online chatting ,they reset my internet and I restart my phone as well. However,It didn't change anything . I have been using the same plan for 3 years but I hadn't had this issue before .Is there any solution I can solve the problem? 

 

Flag this to a Moderator
Message 1 of 2
114 Views
Highlighted
Moderator
Moderator

Re: All the incoming call display "No caller ID(unknown)" on my iphone.

Hi @Lauren2788

 

That is definitely odd. Sad

Are your carrier settings updated to the latest version?

You can verify that by going to Settings > General > About.

Make sure you're using Wi-Fi, when you do that.

If an update is available, you'll see the option to update your carrier settings.

 

Should that not be the cause, please reach out to us again and let us know, so we can look into it further!



Flag this to a Moderator
Message 2 of 2
91 Views