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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204161 Views
  • 63 replies
  • 22 likes

Upgrade phone pricing higher than advertised

I am trying to upgrade my phone to the iPhone 11 online at the listed special price of $25.82.  I add on my chosen phone plan of $50, but in the final page before I confirm, the total price increases to $89 per month (not sure where this increase com...

Holly21 by • I'm a participant level 1
  • 1034 Views
  • 1 replies
  • 0 likes

Account hack

Who can I contact about my account being hack? I received an email stating that I purchase a new phone when I didn't and there is an added line on my fido account that I never asked for? Any help will be really appreciated

No more SMS notification for new voicemail

Hi, I have an iPhone 6s plus running ios 13.6 and recently noticed that I no longer receive text messages when I receive a new voicemail. I have a plan with the mini voicemail and have always received text messages before when I received a new voicem...

taeshim by • I'm a participant level 3
  • 1173 Views
  • 1 replies
  • 0 likes

iPhone 11 Back order

Hi!  I ordered an iPhone 11 and it said it would be delivered in 5 business days. I called to find out where my phone is, to be told it is on back order.  I'm moving location soon. Do I change my shipping address or wait until closer to the date of d...

Emfo93 by • I'm a participant level 1
  • 1537 Views
  • 1 replies
  • 0 likes
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