OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Phone not working after Porting from Chatr
I bought Iphone 12 Pro Max from Best Buy and they ported my chatr number to Fido. Later on when i reached my home, I noticed my sim card is not working. I went to best buy to solve the issue but they referred me to go to Fido store when they couldn't...
Resolved! switching from 12 pro to 11 pro max
I am not sure how to do this. And customer care are not answering the phone. I got the 12 pro 4 days back but now I am thinking to have 11 pro max. Can someone help me how to do this ?
Iphone 12 pro shipping delay
Hi,i got a win back offer from fido and i have order iphone 12 pro 128gb pacific blue on november 12th 2020. Till now i only got conformation email and I dint receive any shipping email. Ik the phone is having a high demand but its been 1 week till d...
Sympatico email stopped working on my iPhone 8
Sympatico email stopped working on my iPhone 8 when on the Cell network. I get a message saying "The mail server "imap.bell.net" is not responding. Verify that you have entered the correct account info in Mail settings." I've done this several time...
Terrible customer service ever!
I tried to contact your reps online by live chat. I got transferred for a few times, they put me on hold and my queue position was 87. After 2 hours i was at the first position. However, noone replied to me for more than 30 mins!!! And I complained w...
