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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206143 Views
  • 63 replies
  • 22 likes

Phone pricing.

Hi, Im trying to add an iphone 11 to my account. When i look at the phone it is saying the price is $30 a month. down from $36 a month. But when i go to check out it is now $40 a month.I presume there is a credit on each bill that takes the price dow...

Evole by • I'm a participant level 2
  • 2399 Views
  • 3 replies
  • 1 likes

Iphone 6 - I can't zoom images on Facebook marketplace

Hi All.  I just did the software update and now I'm unable to zoom/expand photos on Facebook marketplace.  It seems to work on other apps but not that one.  Very odd.   I've turned my phone off and on already a few times hoping to reset it, but it ha...

Luvern13 by • I'm a participant level 3
  • 1967 Views
  • 1 replies
  • 0 likes

iPhone Visual Voicemail add-on

When I choose a new plan, a message says These items are either already included or incompatible with your new plan, so they'll be removed.Value Pack - iPhone Visual Voicemail - $7.00 Then I have the option to select a new add-on: "Premium Voicemail-...

quarfie by • I'm a participant level 2
  • 1159 Views
  • 1 replies
  • 0 likes

My automatic payment didn't work

My automatic payment didn't work because my credit card was lock. It is not lock anymore, will Fido try the automatic payment again or i must do it manually on the website? 

soph_gaulin by • I'm a participant level 1
  • 864 Views
  • 1 replies
  • 0 likes

Mobile App - Can't see Mobile service data

Hi, Note: I already have a Mobile app with Wifi (internet) account I have moved from Rogers to Fido (Mobile Service) yesterday, When I'm trying to see in Fido My Account application I can't access my mobile service - data, usage. How to get that anyo...

suhailakram9 by • I'm a participant level 2
  • 1132 Views
  • 2 replies
  • 0 likes
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