OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
FIDO FRAUD DEPARTMENT DOESNT ANSWER
Someone has gotten access to my fido account and fraudulently tried to upgrade my phone and has made themselves the primary account holder on my account so I am unable to view my bills, change my email, nothing!!! I have left numerous voicemails for ...
Phones plan
I want to buy the iphone 11 and add it to my phone plan but every time i try to do that they tell me to contact the validation team to be able to continue with the transaction
Resolved! 256 GB Graphite iPhone 12 pro max, when will stock come in?
Hi Fido , I reserved my IPhone 12 Pro Max 256gb Graphite on Nov 10,2020. It's been a little over 2 weeks now, my status is still Open and I am in position 4 in the line. would you know when Fido will get more stock and my phone get shipped to the F...
I reserved iPhone 12 pro max Pacific blue a week ago
Hii I am on Position in line 113. When can I expect to have my order shipped at Fido store for pickup
iPhone 12 pro max/Pacific Blue - 128gb - Attention Required
Hello Team Fido, I preordered in fido reservation system iPhone 12 pro max - 128GB on November 11th, 2020. Initially, the status shows as "Open" and position in line to be "20" and after a day(12th of November) it changed to 11th and then nothing til...
