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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207850 Views
  • 63 replies
  • 22 likes

Charged for returned device

I bought a new Samsung Tab A on 31 Oct 2020 from fido official store located at 7077 Newman Blvd Unit 1680, Lasalle, Quebec H8N 1X1, Canada after few days,On 8 November 2020 I returned tablet at same store.But now on my next month bill the whole pric...

Mrchandi007 by • I'm a participant level 1
  • 1164 Views
  • 1 replies
  • 0 likes

iPhone 12 Pro Order Confirmation

Hello All, I recently ordered an iPhone 12 Pro, the confirmation email outlines the delivery duration as follows We are processing your order for (XXX) XXX-XXXX, which you should receive in up to 5 business days. Considering the backorders currently,...

Aliikram by • I'm a participant level 2
  • 2105 Views
  • 3 replies
  • 0 likes

how to cancel refill for pay as you go account

I can not cancel refill for my pay as you go account. Tried thorugh web site but keep receiving error msg. There is a phone number on fido web site to deal with pay as you go services but there is no option to cancel refill and no customer rep option...

tprismak by • I'm a participant level 3
  • 1102 Views
  • 1 replies
  • 0 likes

iPhone 12 estimated shipping time.

I ordered an iPhone 12 Blue 64GB recently thru fido. Are they still on back order? What is the estimated waiting time on these devices? I ask because I will not be at my shipping address over Christmas break and would like to receive the phone ASAP. ...

awrgzetsgarw by • I'm a participant level 2
  • 3021 Views
  • 5 replies
  • 0 likes
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